Privacy Policy

This privacy policy explains how Car Recovery Services Ruwais (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website or use our services. Please read this policy carefully before providing us with any personal information.

What information do we collect?

We may collect the following types of information from you:

  • Personal information: This includes your name, email address, phone number, location, vehicle details, and any other information you provide us when you request our services, contact us, or fill out any forms on our website.
  • Non-personal information: This includes information about your device, browser, operating system, IP address, and how you use our website and services. We may use cookies, web beacons, and other similar technologies to collect this information.

How do we use your information?

We may use your information for the following purposes:

  • To provide you with our services and fulfill your requests.
  • To communicate with you and respond to your inquiries, feedback, or complaints.
  • To improve our website and services and enhance your user experience.
  • To analyze our website traffic and performance and measure the effectiveness of our marketing campaigns.
  • To prevent fraud, detect security breaches, enforce our terms and conditions, and comply with any legal obligations or requests from authorities.

How do we share your information?

We may share your information with the following parties:

  • Our affiliates, partners, contractors, and service providers who help us provide our services and operate our business. These parties may have access to your information only to the extent necessary to perform their functions and in accordance with this policy.
  • Other users of our website and services who may view your public profile or interact with you through our website or services. You can control what information you share with other users by adjusting your privacy settings on our website or services.
  • Third parties who may offer you products or services that may be of interest to you. You can opt out of receiving such communications by following the instructions in the messages or contacting us at the email address below.
  • Law enforcement agencies, courts, regulators, or other authorities if we are required or permitted by law to do so, or if we believe that such disclosure is necessary to protect our rights, property, or safety or that of others.

How do we protect your information?

We take reasonable measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your information. You are responsible for keeping your password and account details confidential and for notifying us immediately if you suspect any unauthorized activity on your account.

How long do we keep your information?

We retain your information for as long as necessary to provide you with our services and fulfill the purposes outlined in this policy. We may also retain some of your information for longer periods if required or permitted by law, or if we need to resolve any disputes or enforce our rights.

What are your rights?

You have the following rights regarding your information:

  • You can access, update, correct, or delete your personal information by logging into your account on our website or services or contacting us at the email address below.
  • You can request a copy of your personal information that we hold by contacting us at the email address below.
  • You can object to or restrict our processing of your personal information for certain purposes by contacting us at the email address below.
  • You can withdraw your consent to our use of your personal information at any time by contacting us at the email address below.
  • You can lodge a complaint with a supervisory authority if you believe that we have violated any applicable data protection laws.

How do we update this policy?

We may update this policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting a notice on our website or sending you an email. Your continued use of our website or services after such notice constitutes your acceptance of the updated policy.

How do you contact us?

If you have any questions or concerns about this policy or your information, please contact us at:

Car Recovery services Ruwais Address: Al Ruwais Abu Dhabi Email:

This policy was last updated on September 7th 2023.

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